ITSM & ticketing
Incident, problem, change, and request management. SLAs, on-call schedules, and approvals — out of the box.
ITSM, observability, on-call, and developer portals — one self-hostable platform that replaces 6+ tools and gives your team back their time.
Incident, problem, change, and request management. SLAs, on-call schedules, and approvals — out of the box.
Metrics, logs, and traces from one agent. OpenTelemetry-native, with on-prem and BYO storage options.
Schedule rotations, escalation policies, and multi-channel paging (Slack, SMS, voice, push). Built-in burnout detection.
Markdown runbooks with executable steps, internal status pages, and customer-facing incident comms.
Documented services with owners, SLOs, dependencies, and on-call. Linked to incidents and changes automatically.
Internal developer platform with templates, scaffolding, environment provisioning, and self-serve workflows.
"A 200-engineer fintech consolidated their internal tooling stack — ticketing, runbooks, observability, on-call — onto YourCompany IT and shipped 38% faster in the first quarter."