Start with one product. Add more as you grow. Volume discounts kick in at 50 seats and 200 seats. No hidden fees.
Includes one product, 10 GB storage, email support, and standard SLA.
Up to three products (any of the seven), advanced security, premium support, and 99.98% SLA.
All seven products, custom data residency, named TAM, and white-glove implementation.
A full breakdown of what's included at each tier.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Products & seats | |||
| Products included | 1 | 3 | All 7 |
| Seats | Up to 25 | Up to 250 | Unlimited |
| Storage | 10 GB | 1 TB | Unlimited |
| Add-on products | — | ✓ | ✓ |
| Security & compliance | |||
| SSO (SAML / OIDC) | — | ✓ | ✓ |
| Audit logs | Standard | Advanced | Custom retention |
| Customer-managed keys | — | — | ✓ |
| SOC 2 / ISO 27001 | ✓ | ✓ | ✓ |
| HIPAA / GDPR DPA | — | ✓ | ✓ |
| Custom data residency | — | — | ✓ |
| Support & SLA | |||
| Support channels | Email + chat | 24/7 priority | 24/7 + dedicated TAM |
| Uptime SLA | 99.9% | 99.98% | 99.99% |
| Onboarding | Self-serve | Guided | White-glove |
| Implementation services | — | Add-on | Included |
| Platform & API | |||
| API rate limits | Standard | Elevated | Custom |
| Webhooks | ✓ | ✓ | ✓ |
| Cross-product analytics | — | ✓ | ✓ |
| Unified admin (control plane) | — | ✓ | ✓ |
Yes — upgrade or downgrade at any time. Upgrades are pro-rated; downgrades take effect at the end of your billing cycle.
Starter has a 14-day free trial with no credit card required. Professional and Enterprise include a 30-day pilot under a paid evaluation agreement.
Yes — verified non-profits and accredited educational institutions get 50% off Professional, and dedicated pricing on Enterprise. Contact us with your verification documents.
A seat is one named user with login access. Service accounts and API-only integrations don't count against seat limits. We bill monthly based on the highest seat count in the period.
Credit card, ACH, and wire transfer. Enterprise customers can pay annually via invoice with NET-30 terms.